Legal notice

Name of company
CAPEL COTTAGE GARDEN NURSERY LTD


Registered office
11 METEOR ROAD
WEST MALLING

KENT

ME19 4TH

 

Contact details
Tel: 07710 759135
E-mail: capelnursery@btinternet.com

Fax:

 

Business ID no.

6152 546

 

VAT no.
776 6686 60

 

Privacy policy for the use of and retention of Customer details

Data Held/Source

Purpose

Shared With

Retention period

 

Customer name and telephone number (written and on mobile phone)

 

To be able to contact Customers to update them on orders placed

Phone numbers will only be kept in the address book if agreed by the Customer

 

 

No-one

 

6 months following completion of order

12 months for hanging baskets orders after completion

 

Customer email address

 

To be able to contact Customers to update them on orders placed or reply to queries

 

 

No-one

 

6 months following completion of order/query dealt with

 

Customer Address

 

For delivery information only and for accident details

 

 

No-one except:

Accident details will be sent to HSE if RIDDOR required

 

 

6 months following completion of order/

3 years for accidents

 

Web site requests for information

 

To be able to answer questions on plant/availability of stock

 

 

No-one

 

6 months following completion of order

 

CCTV film

 

Security to be shown to police if required

Monitored when in the ‘Cottage’ to identify customers needing service

 

 

Police only

 

Recordings are kept for up to 12 months

 

We do use any information obtained for profiling, marketing or sharing with the exceptions shown above police/HSE

Only staff trained on our policy are allowed to record Customer information.

 

Where to find us:

CAPEL COTTAGE GARDEN NURSERY LTD 

MAIDSTONE ROAD

A228 JUST PAST THE HOP FARM

WHETSTED

NR PADDOCK WOOD

KENT

TN12 6SQ

(Please note:

If using Sat Nav, the postcode does not bring you directly to the Nursery)


Phone: 07710 759135

Business hours

MONDAY TO FRIDAY

9.30 - 17.00 (dusk if earlier than 17.00)

SATURDAY

09.30 - 17.30 (dusk if earlier than 17.30)

SUNDAY

10.00 - 16.00 (dusk if earlier than 16.00)

 

Open bank holidays including Easter Sunday, but excluding Christmas Day, Boxing Day and New Years Day

 

WINTER - Opening hours Mid November until the end of January are Mon - Fri 10.00 - dusk and, on occasion, may vary from these.  To check times, please phone: 07710 759135

What's new?

New online presence

Now you can find current information about our services online.